Dear student, the survey is completely anonymous, so please answer honestly. The survey aims to identify the most common problems faced by international students and provide solutions.
亲爱的学生，调查是完全匿名的，所以请诚实回答。 该调查旨在确定国际学生面临的最常见问题并提供解决方案。
🔹Part 1/4: Academic Life🔹第一部分/四： 学术生活
1. Which region are you from?
您来自哪个地区? South Asia/ 南亚 East Asia and Southeast Asia/ 东亚及东南亚 Eurasia/ 欧亚大陆 Vietnam/ 越南 Thailand/ 泰国 Pakistan/ 巴基斯坦 Central and Southern Africa/ 中部和南部非洲 Middle-East and North Africa/ 中东和北非 Western Africa/ 西非 Eastern Africa/ 东非 America, Europe, Oceania / 美洲、欧洲、大洋洲
2. What is your current academic level?您目前的学术阶段是？
Language studying year / 语言学习年 Bachelor's degree / 本科生 Master's degree / 硕士研究生 PHD / 博士研究生
3. What is your major/field of study? STEM (Science, Technology, Engineering, Mathematics) /（科学、技术、工程、数学） Humanities / 人文学科 Social Sciences / 社会科学 Business / 商科 Arts / 艺术 Other (please specify)/ 其他（请注明）
4. How many years have you been in your current academic program?你在当前学术项目学习了多久？
Less than 1 year / 少于1年 1-2 years / 1-2年 3-4 years / 3-4年 More than 4 years / 4年以上
5. How long have you been in Dalian Univeristy of Technology?您上大连理工大学多久了？
Less than 1 year / 少于1年 1-2 years / 1-2年 3-4 years / 3-4年 More than 4 years / 4年以上
6. How would you describe your overall academic experience so far?您如何评价至今为止的整体学术体验？
Very positive / 非常积极 Positive / 积极 Neutral / 一般 Negative / 消极 Very negative / 非常消极
7. How satisfied are you with the quality of teaching in your institution? Very satisfied / 非常满意 Satisfied / 满意 Neutral / 一般 Dissatisfied / 不满意 Very dissatisfied / 非常不满意
8. How often do you participate in extracurricular activities related to your academic field? Always / 总是 Often / 经常 Sometimes / 有时 Rarely / 很少 Never / 从未
9. How do you rate the availability and accessibility of academic resources (e.g., libraries, online databases, tutoring services, your courses and research)? 您如何评价学术资源（如图书馆、在线数据库、辅导服务、 您的课程信息）的可用性和便利性？
Excellent / 优秀 Good / 良好 Fair / 一般 Poor / 较差 Very poor / 非常差
10. What are the biggest challenges you face in your academic life? (Select all that apply) 您在学业生活中面临的最大挑战是什么？（可多选）
Time management / 时间管理 Course difficulty / 课程难度 Financial constraints / 经济压力 Balancing work and studies / 平衡工作与学习 Lack of motivation / 缺乏动力 Limited access to resources / 资源获取有限 Social isolation / 社交孤立 Mental health issues / 心理健康问题 Issues with my research / 我研究中遇到的问题 Other (please specify) / 其他（请注明）：
11. How often do you feel stressed or overwhelmed by your academic workload? 您多久会因为学业压力感到紧张或不堪重负？
Always / 总是 Often / 经常 Sometimes / 有时 Rarely / 很少 Never / 从未
12. Have you ever sought help or support for academic challenges? 您是否曾因学业挑战寻求过帮助或支持？
Yes / 是 No / 否
13. If yes, what kind of support did you seek? (Select all that apply) 如果是，您寻求了哪种类型的支持？（可多选）
Counseling / 心理咨询 Tutoring / 学业辅导 Academic advising / 学术指导 Peer support / 同伴支持 Online resources / 在线资源 Other (please specify) / 其他（请注明）：
14. How effective did you find the support you received? 您觉得所获得的支持效果如何？
Very effective / 非常有效 Effective / 有效 Neutral / 一般 Ineffective / 效果不佳 Very ineffective / 完全无效
15. How confident are you in achieving your academic goals? 您对自己实现学业目标的信心如何？
Very confident / 非常有信心 Confident / 有信心 Neutral / 一般 Not confident / 没有信心 Very uncertain / 非常不确定
16. Which subjects/courses do you have the most difficulty with? (You can specify the subject name or its type, e.g., Mathematics, Technical writing, Lab work)您在哪些科目/课程上遇到最大的困难？（可以注明科目名称或类型，例如：数学、技术写作、实验课）
17. What are your biggest fears or concerns about your academic future in Dalian University of Technology?您对您的大连理工大学的学术未来最大的恐惧或担忧是什么？
18. Do you have any suggestions for improving the academic experience for students:您对提高学生的学术体验有什么建议吗:
🔹Part 2/4: Social Life
🔹第二部分/四： 社交生活19. How would you rate your overall social life at DUT? 您如何评价你在DUT的整体社交生活？
Excellent / 优秀 Good / 良好 Satisfactory / 一般 Poor / 较差 Very Poor / 非常差
20. How easy is it for you to socialise in DUT? 您在大连理工大学社交有多容易？
Very easy / 非常容易 Quite easy / 比较容易 Neutral / 一般 Quite difficult / 比较困难 Very difficult / 非常困难
21. Who do you find it most difficult to communicate or interact with? 您觉得和谁沟通或互动最困难？
Other international students / 其他外国留学生 Chinese students / 中国学生 Teachers from your faculty / 本系的老师 Teachers from the International Students Office (ISO) / 国际学生办公室的老师 Service staff (e.g., cashiers, drivers, delivery personnel) / 服务人员（如收银员、司机、配送员等） Others (please specify) / 其他（请说明） I have no communication problems / 我没有沟通问题
22. Do you have any suggestions or ideas for improving the organization of events at ?对于改进CQU的活动组织，您有什么建议或想法吗？
Do not participate or not aware of them / 不参与或不了解 Excellent / 优秀 Good / 良好 Satisfactory / 一般 Poor / 较差 Very Poor / 非常差
23. Which extracurricular activities would you like to see more often? (Select all that apply) 您希望更频繁地看到哪些课外活动？（可多选）
Language clubs (e.g., Chinese Corner) / 语言俱乐部（例如：中文角） Social and networking events (e.g., ice-breaking events) / 社交和交流活动（例如：破冰活动） Educational lectures and workshops (not part of the curriculum) / 教育讲座和研讨会（非课程内容） Psychological training and mental health sessions / 心理培训和心理健康辅导 Study groups and "corners" for collaborative learning (Study Corners) / 学习小组和共同学习的"角落"（学习角） Sports competitions and tournaments / 体育竞赛和锦标赛 Cultural festivals and evenings / 文化节和文化晚会 Other (please specify) / 其他（请注明）：
24. Do you have any suggestions or ideas for improving the organization of events at DUT?对于改进DUT的活动组织，您有什么建议或想法吗？
🔹Part 3/4: Administrative Processes and Support🔹第三部分/四：行政流程与支持
25. How informed are you overall about the key administrative processes for international students (visa, insurance, registration, etc.)?您对国际学生关键行政流程（签证、保险、注册、等等）的整体了解程度如何？
Fully informed, I understand all the steps well / 非常了解，我清楚地理解所有步骤 Mostly informed, but I have some questions / 大体了解，但有一些问题 Only know the basics, I lack detailed information / 仅了解基础，缺乏详细信息 Poorly informed and often feel lost / 不太了解，经常感到困惑 Completely uninformed / 完全不了解
26. How do you primarily find information about these processes? (Select all that apply)您主要通过哪些渠道获取这些流程的信息？（可多选）
International Student Office / 留学生办公室 Email newsletters / 电子邮件通知 Official DUT website / DUT官方网站 Supervisors, academic advisors / 导师，学业指导老师 WeChat groups / 微信群 Other students / 其他同学 Other (please specify) / 其他（请注明）：
27. If you have applied for a scholarship at , how clear and straightforward did the procedure and information about the application process seem to you?如果您申请过CQU的奖学金，您觉得其条件，信息和流程清晰简单吗？
Have not experienced visa extension at DUT / 没有在DUT续签签证的经验 Very satisfied / 非常满意 Satisfied / 满意 Neutral / 一般 Dissatisfied / 不满意 Very dissatisfied / 非常不满意
28. If you have applied for a scholarship at DUT, how clear and straightforward did the procedure and information about the application process seem to you?如果您申请过DUT的奖学金，您觉得其条件，信息和流程清晰简单吗？
Have not applied for a scholarship / 没有申请过奖学金 Very clear and straightforward / 非常清晰简单 Mostly clear / 大体清晰 Conditions and procedure were somewhat confusing / 条件和流程有些令人困惑 Very confusing and complicated / 非常困惑和复杂
29. How do you evaluate the process of applying for and using medical insurance?您如何评价办理和使用医疗保险的流程？
Have no experience using the insurance / 没有使用医疗保险的经验 Everything is clear, no problems with application or use / 一切清晰，办理或使用没有问题 The process is clear, but there were minor difficulties / 流程清晰，但遇到过小困难 The process is confusing, it's hard to understand what the insurance covers / 流程令人困惑，难以弄清保险范围 Experienced serious problems when using the insurance / 在使用保险时遇到过严重问题
30. Please rate your satisfaction with the work of the International Student Union in handling these matters请评价您对国际学生办公室处理这些事务工作的满意度
Very satisfied / 非常满意 Satisfied / 满意 Neutral / 一般 Dissatisfied / 不满意 Very dissatisfied / 非常不满意
31. What do you think could significantly improve the handling of documents and administrative processes at ?您认为如何才能显著改善CQU的文件处理和行政流程？
Very accessible / 非常容易联系 Accessible/ 容易联系 Satisfactory/ 一般 Not very accessible/ 不太容易联系 Not accessible at all/ 完全无法联系 I have not had any contact/ 我没有联系过
32. What main difficulties have you encountered when dealing with administrative issues? (Select all that apply)您在处理行政事务时遇到了哪些主要困难？（可多选）
Lack of or contradictory information / 信息不足或矛盾 Long waiting times for responses from the administration / 等待行政回复时间过长 Language barrier / 语言障碍 Complexity and large volume of paperwork / 文件复杂且数量多 Not knowing which department to contact for specific issues / 不清楚具体问题应联系哪个部门 Have not encountered any difficulties / 未遇到任何困难 Other (please specify) / 其他（请注明）：
33. What do you think could significantly improve the handling of documents and administrative processes at DUT?您认为如何才能显著改善DUT的文件处理和行政流程？
🔹Part 4/4: Dormitory Life🔹第四部分/四：宿舍生活
*If you do not live in a dormitory, select this option in the next question and skip all the other questions, proceed to finish the questionnaire.
*如果您不住在宿舍，请在下一个问题中选择此选项，并跳过所有其他问题，直接完成问卷。
34. Where do you live during your studies?您在学习期间的住宿情况是？
In a dormitory (please specify which dormitory do you live in) / 住在宿舍 (请注明您住哪间宿舍) Renting accommodation off-campus / 在校外租房 Other (please specify) / 其他（请注明）：
35. How satisfied are you with the level of security in the dormitory? (access control, surveillance cameras, etc.)您对宿舍的安全水平（门禁制度、监控摄像头、等等）满意吗？
Completely satisfied / 完全满意 Mostly satisfied / 大部分满意 Partially satisfied, partially not / 部分满意，部分不满意 Mostly dissatisfied / 大部分不满意 Completely dissatisfied / 完全不满意
36. How do you rate the work of the utility services? (Completely dissatisfied → Very satisfied)您如何评价公共服务的运作？
Cleaning of common areas 公共区域清洁
Condition of the kitchen 厨房状况
Condition of the laundry room 洗衣房状况
Internet/Wi-Fi performance 网络/Wi-Fi性能
37. How well do you know your neighbors on your floor?你与你所在楼层的邻居熟悉程度如何？
We communicate actively, I know many of them / 我们积极交流，我认识很多人 I recognize a few neighbors by sight and greet them / 我能认出几位邻居并会打招呼 I am practically not acquainted with my neighbors / 我几乎不认识我的邻居 I prefer not to interact with my neighbors / 我倾向于不与邻居交往
38. Have you encountered any problems in the dormitory? (e.g., breakdowns, noise, conflicts)你是否在宿舍遇到过任何问题？（例如：设备故障、噪音、冲突）
Yes / 是 No / 否
39. If yes, how effectively and quickly were these problems resolved?如果是，这些问题解决得有多有效和迅速？
The problem was resolved quickly and effectively / 问题得到快速有效的解决 The problem was resolved, but with a delay / 问题解决了，但有延迟 The problem was resolved incompletely or poorly / 问题解决得不彻底或效果不好 There was no response to my complaints / 对我的投诉没有回应 I did not know where to report it and did not inform anyone / 我不知道向哪里报告，所以没有通知任何人
40. How satisfied are you with your dormitory in general?您对您的宿舍整体满意度如何？
Very satisfied/ 非常满意 Satisfied/ 满意 Neutral/ 一般 Dissatisfied/ 不满意 Very dissatisfied/ 非常不满意
41. What would you most like to improve about dormitory life? 在宿舍生活方面，你最希望改进什么？
42. Do you have any additional comments you'd like to make?您还有其他想要补充的评论吗？
“Finally, the survey has come to an end! Thank you so much for completing it and answering honestly. We will do our best to review each response carefully and will work hard to address the common challenges you've highlighted✨”- Your CQU International Student Union (ISU) Team 💙
“问卷到此结束！ 衷心感谢您抽出宝贵时间并真诚地与我们分享您的反馈。我们承诺会认真审阅每一份回复，并努力解决大家普遍提出的问题✨”
- CQU 国际学生会 (ISU) 团队 💙