Consumer Behaviour in Digital Food Delivery Services: A Survey of Young Adults
1. How often do you use food delivery services?
A. Daily
B. Several times a week
C. Once a week
D. Rarely
2. How long have you been using food delivery services?
A. Less than 6 months
B. 6–12 months
C. 1–2 years
D. More than 2 years
3. Which platform do you use most frequently?
A. Uber Eats
B. Deliveroo
C. Just Eat
D. Others
4. What is your average spending per order?
A. Under £10
B. £10–£20
C. £20–£30
D. Above £30
5. What is your main reason for using food delivery services?
A. Convenience
B. Price/discounts
C. Variety of food choices
D. Lack of time
6. How important are the following factors when choosing a platform? (Scale: Very Important → Not Important)
A. Price
B. Delivery speed
C. App usability
D. Food quality
7. How often do promotions or discounts influence your decision?
A. Always
B. Often
C. Sometimes
D. Never
8. Do you compare multiple platforms before placing an order?
A. Always
B. Sometimes
C. Rarely
D. Never
9. What time do you most frequently order food delivery?
A. Breakfast
B. Lunch
C. Dinner
D. Late night
10. How satisfied are you with food delivery services overall?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
11. What is the biggest problem you have experienced?
A. Late delivery
B. High prices
C. Poor food quality
D. App issues
12. Would you recommend food delivery services to others?
A. Yes
B. No
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