Survey on the Purpose and Writing of Apology Letters
1. Your gender?
Male
Female
2. Have you ever written an apology letter (including text messages, social media, etc.)?
Yes
No, but thought about it
No, never thought about it
3. When do you think an apology letter is needed? (Select all that apply)
Being late/absent from class
Saying something which hurt a classmate's feelings during a discussion
Breaking someone's belongings
Forgetting an important appointment
Making inappropriate comments on social media
Making a romantic partner feel neglected
4. Besides the above situations, what are the other situations when you need to write a letter of apology?
5. In your own life, when have you felt an apology letter was needed? (Select all that apply)
After losing temper at family members
Not being able to keep a promise to a friend (e.g., forgetting an appointment, not returning borrowed items)
Being impolite to a teacher or senior student
Letting down a team due to your own mistake in group work
Accidentally revealing someone's secret
6. What else occasions do you think a letter of apology is needed?
7. What should a complete apology letter include? (Select all that apply)
Admitting the mistake
Expressing regret
Explaining the reason
Describing the consequences
Offering a remedy
Asking for forgiveness
8. What are the other things that you think should be included in a letter of apology?
9. Is an "explanation of the reason" necessary in an apology letter?
Very necessary
Sometimes necessary
Not necessary
10. What should you pay attention to when writing an apology letter? (Select all that apply)
Sincere attitude
Send it ASAP
Apologize for specific actions
Adjust tone based on the recipient
Pay attention to the format
11. What are the other factors that you need to pay attention to?
12. Do you agree that "the longer the apology letter, the more sincere it seems"?
Agree
Disagree
Not sure
13. What is your question or what would you like to learn about writing letters of apology?
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