Questionnaire on the Impact of ECNU's Language Policy on Different Student Groups

This questionnaire aims to understand your experience and views regarding the language policies at East China Normal University (ECNU). The survey is anonymous and confidential, and all data will be used for academic research purposes only. Please answer the following questions based on your personal situation. Thank you for your participation!
Part 1: Basic Information, please fill in the information or select the option that best describes you.
1. Student Group
2. School/Department
3. Academic Year
4. Other Academic Year
5. Major/Field of Study
Part 2: Language Proficiency and Usage (All Groups), please indicate your agreement with the following statements on a scale of 1 to 5, where 1 = Strongly Disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree.
6. I am satisfied with my current proficiency in Mandarin (Putonghua)
7. I feel confident using Mandarin in academic settings (e.g., classes, discussions)
8. I feel confident using Mandarin in daily social situations on campus
9. I have opportunities to use languages other than Mandarin in appropriate campus contexts
Part 3: Awareness and Perception of ECNU's Language Policy (All Groups)Please indicate your level of awareness and agreement.
10. Are you aware of ECNU's official language-related policies or support programs (e.g., Mandarin training, multicultural activities)
11. Overall, how effective do you think ECNU's language environment and support services are in helping students with their language needs
Part 4: Specific Experiences and Impacts (Please answer the section relevant to your student group)
Section A: For International Students Only
12. The Chinese language courses offered at ECNU meet my learning needs and goals
13. I have sufficient opportunities to practice Chinese and learn about Chinese culture outside the classroom (e.g., language partners, cultural events)
14. I feel that the multilingual support (e.g., information, counseling) provided by the university is adequate for non-native Chinese speakers
15. What kind of support you wish the campus provide for you in language challenges
Section B: For Ethnic Minority Students Only
16. The Mandarin language training or support I received at ECNU has helped me improve my academic performance in my major courses
17. I feel that the university's language environment respects and provides space for my ethnic language and culture
18. The language training content is relevant and connected to the professional terminology and needs of my specific major
19. What kind of language support do you wish the university would provide more of
Section C: For Han Chinese Students Only
20. My participation in multicultural or international exchange activities at ECNU has increased my understanding and appreciation of different cultures
21. I have received sufficient training or guidance from the university on effective cross-cultural communication skills
22. I feel comfortable and confident interacting with students from different cultural or linguistic backgrounds on campus
23. How can ECNU better help Han Chinese students engage in meaningful cross-cultural exchanges
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