Questionnaire on the Impact of Hotel Disposable Eco-friendly Products on Consumer Loyalty

Dear respondent,

Please take a few minutes to complete this questionnaire and send us the complete questionnaire. This questionnaire aims to study the Impact of Hotel Disposable Eco-friendly Products on Consumer Loyalty, and the mediating role of perceived value in this relationship. Please answer based on your opinion and true feelings. We appreciate your effort in helping us to complete this study. Your support and cooperation in this survey are greatly appreciated.

Your response will remain anonymous, completely confidential, and your participation in this study is strictly voluntary.

Thank you very much for your kind cooperation.

Sincerely,

Alice Jiang, Olivia Zhang, Yanni Yang

1. Your gender:
2. Your age group:
3. The number of times you stayed at five-star hotels in Nanjing in the past year:
4. What is the purpose of staying at this five-star hotel inNanjing(Select at least one):
5. Your monthly disposable income: 
6. The Disposable Eco-friendly Products have no pungent odor or irritating smell, and causes no discomfort during use. 
7. The Disposable Eco-friendly Products have no pungent odor or irritating smell, and causes no discomfort during use.
8. The Disposable eco-friendly products will not cause allergic reactions, itching, redness or other discomforts when in contact with the skin. 
9. The Disposable eco-friendly product packaging bears compliance information such as product implementation standards, health permits, and certification of conformity.
10. The Disposable eco-friendly products are inherently clean and free from contaminants, mold spots, yellowing, or blackening. 
11. The Disposable eco-friendly products are less prone to deformation and damage during use.
12. The Disposable eco-friendly products exhibit good durability and can meet normal single-use requirements.
13. The edges of disposable eco-friendly products are rounded, preventing hand irritation or scratches.
14. The Disposable eco-friendly products are designed to meet the needs of single occupancy without requiring replacement during use.
15. The Disposable eco-friendly products are less prone to mold growth, softening, or adhesive detachment in humid bathroom environments.
16. The Disposable Eco-friendly Products have an appropriate size and provides a comfortable feel when used.
17. The Disposable eco-friendly products have moderate weight or thickness, ensuring no discomfort from excessive bulkiness or thinness during use.
18. The Disposable eco-friendly products packaging are designed for easy tearing, ensuring no difficulty in disassembly or damage to the internal contents.
19. The Disposable eco-friendly products are designed to be lightweight, facilitating temporary use or portability.
20. The design of the eco-friendly disposable products meet my expectation.
21. The hotel providing disposable eco-friendly products brings me a good user experience and psychological pleasure.
22. The hotel's use of disposable eco-friendly products conforms to the concept of environmental protection and makes me perceive environmental value.
23. Overall, the hotel's disposable eco-friendly products make me feel "value for money".
24. Compared with traditional disposable products, I think the hotel's eco-friendly products have more practical value.
25. I perceive that the hotel's eco-friendly disposal products enhance the overall benefits I derive from my stay.
26. I will prefer to stay at this hotel in the future.
27. I will recommend this hotel to my family and friends.
28. Compared with other hotels of the same grade, I prefer this hotel.
29. I will speak positively of the hotel's eco-friendly products and services to people around me.
30. I am highly satisfied with the hotel overall and will become its long-term customer.
31. Will the hotel's proactive use of disposable eco-friendly products affect your recognition of its green brand?
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