Customer Experience and Marketing Feedback – Coastal Walks Tasmania 🌊

Thank you for participating. This survey takes approximately 5 minutes to complete. All responses are anonymous and will help improve our services. 😊
Section A: Discovery and Booking 🔍
1. How did you first learn about Coastal Walks Tasmania?
2. How would you rate the ease of booking?
3. Which factors most influenced your decision to book or consider booking?
Section B: Tour Experience (for customers who completed a tour) 🚶‍♂️
4. Please rate your experience with the following items: (1 = Very Poor to 5 = Excellent)
  • 1 (Very Poor)
  • 2
  • 3
  • 4
  • 5 (Excellent)
Guide knowledge
Guide friendliness
Tour pacing
Safety and information
Sustainability practices
5. What did you enjoy most about your tour? 😊
6. What aspects could be improved? 📈
Section C: Satisfaction and Loyalty ❤️
7. Overall satisfaction with Coastal Walks Tasmania
8. How likely are you to recommend us to others? (0 = Not at all, 10 = Definitely)
9. How likely are you to book another tour in the future?
Section D: Pricing and Value 💰
10. How would you describe the price of the tour?
11. What would encourage you to book more often?
Section E: About You 👤
12. Age group
13. Location
14. Travel group type
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