您好!我们正在进行一项关于星巴克品牌的调研,旨在评估品牌健康状况、资产来源及当前定位。您的回答对我们至关重要,请根据实际情况作答。本问卷预计占用您5-8分钟时间,感谢您的支持与参与!
Hello! We are conducting a survey on the Starbucks brand to assess its health, sources of brand equity, and current positioning. Your responses are crucial to us, so please answer based on your actual experience. This survey should take 5–8 minutes to complete. Thank you for your support and participation!
1. 您的性别(Your Gender) 男 女 不愿透露
2. 您的年龄段(Your age) 3. 您最近一个月内光顾星巴克的频率How often have you visited Starbucks in the past month?
从未光顾过 1-2次 3-5次 6-10次 11次及以上
4. 您通常在哪些咖啡品牌消费(可多选)Which coffee brands do you usually buy? (You may select more than one.)
星巴克 瑞幸咖啡 雀巢咖啡 Tim Hortons %Arabica Manner Coffee Seesaw Coffee 其他(请注明)
5. 请您对星巴克以下方面的表现进行评价(1分表示非常不满意,5分表示非常满意)Please rate Starbucks' performance in the following areas (1 indicates very dissatisfied, 5 indicates very satisfied)
6. 在您看来,星巴克相比其他竞争品牌最主要的优势是In your opinion, what is Starbucks’ main advantage over other competing brands?
品牌影响力强 产品品质有保障 门店体验佳 会员体系完善 创新能力强 其他(请注明)
7. 您认为星巴克目前面临的最大挑战或威胁是What do you think is the biggest challenge or threat Starbucks currently faces?
市场竞争激烈 产品价格偏高 产品创新不足 消费者健康意识提升带来的冲击 其他(请注明)
8. 您向亲友推荐星巴克的可能性有多大(0分表示非常不可能,10分表示非常可能)On a scale of 0 to 10, how likely are you to recommend Starbucks to your friends and family? (0 means very unlikely, 10 means very likely)
9. 您认为星巴克未来可以在哪些方面进行品牌延伸(可多选)In what areas do you think Starbucks could expand its brand in the future? (Multiple answers allowed)
扩展产品线(如烘焙食品、零食) 进入新的餐饮领域(如轻食简餐) 推出自有周边产品(如杯子、文具) 拓展新的服务模式(如线上订餐、外送优化) 开发针对特定人群的子品牌 其他(请注明)
10. 对于星巴克未来的品牌发展,您还有哪些其他的建议或看法?Do you have any other suggestions or thoughts regarding Starbucks’ future brand development?