Form B: AGVEP Pilot Study — ESP Listening and Speaking Post-test

Form B | Tasks covered: Task 2, 3, 5, 9 | Total: 100 points | Time: 35 minutes

1. Student information考生信息：
Student name姓名：
Student ID学号：
Date日期：
Class班级：
PART I: VOCABULARY RECOGNITION (10 × 2 = 20 points)
Instructions: You will hear a sentence with one word missing. Listen carefully and circle the word you hear. Each sentence is played TWICE. Do not write anything until the audio begins.
2. This seat is suitable for passengers with reduced _______. 听力材料：This seat is suitable for passengers with reduced mobility.
3. Please do not _______ to ask for help. 听力材料：Please do not hesitate to ask for help.
4. We provide extra care for elderly _______. 听力材料：We provide extra care for elderly passengers.
5. Please remain _______ during landing. 听力材料：Please remain seated during landing.
6. All electronic _______ must be powered off. 听力材料：All electronic devices must be powered off.
7. The aircraft will touch down _______. 听力材料：The aircraft will touch down shortly.
8. Power banks are not _______ during the flight. 听力材料：Power banks are not allowed during the flight.
9. Please let me know if you need any _______. 听力材料：Please let me know if you need any assistance.
10. Can I help you with your _______ luggage? 听力材料：Can I help you with your carry-on luggage.
11. Please make sure your seat is in the _______ position. 听力材料：Please make sure your seat is in the upright position.
PART II: GIST COMPREHENSION (5 × 4 = 20 points)
Instructions: You will hear short announcements or dialogues. Listen carefully and choose the best answer. Each audio is played TWICE. You may take notes below.
12. What is the main purpose of this announcement? 听力材料：Ladies and gentlemen, passengers who require special assistance during the flight are welcome to inform a member of the cabin crew at any time. Our crew are trained to assist elderly passengers, passengers with reduced mobility, and those traveling with children. Please take your time, and do not hesitate to ask for help. We are here to make your journey comfortable.
13. What is the main purpose of this announcement? 听力材料：Ladies and gentlemen, as we prepare for landing, please return your seat to the upright position and fasten your seat belt securely. Tray tables must be folded away, and window shades should be open. Please switch off all electronic devices at this time. Remain seated until the aircraft has come to a complete stop. Thank you for your cooperation.
14. What TWO things does the flight attendant offer to do? 听力材料：Passenger: Excuse me, I'm traveling with my elderly mother. She walks very slowly and needs help getting to her seat. Flight Attendant: Of course, we are very happy to help. Please take your time — there is no hurry. Passenger: Thank you. Her bag is also quite heavy. Flight Attendant: No problem. I will carry the bag and walk alongside your mother to her seat.
15. How many instructions does the flight attendant give in total? 听力材料：Passenger: Excuse me, should I stay seated now? Flight Attendant: Yes, please remain seated during landing. Passenger: Do I need to turn off my phone? Flight Attendant: Yes, all electronic devices must be powered off. Passenger: My window shade is down. Is that okay? Flight Attendant: Please open the window shade for landing.
16. What does the flight attendant say about using the power bank after take-off? 听力材料：Passenger: Excuse me, can I use my power bank now? Flight Attendant: I'm sorry, power banks are not allowed during the flight. Electronic devices may cause interference with the aircraft's systems. Passenger: Can I use it after we take off? Flight Attendant: I'm afraid not. Please keep it switched off for the entire flight. Thank you for your understanding.
PART III: INSTRUCTION FOLLOWING (2 × 5 = 10 points)
Instructions: You will hear cabin crew giving instructions. Read the question first, then listen carefully. Each audio is played TWICE.
17. According to the instructions, which action is NOT required? 听力材料：Ladies and gentlemen, we will be landing shortly. Please ensure your seat belt is fastened, your seat back is in the upright position, and your tray table is folded and secured. Window shades should be raised. All carry-on luggage should be stored in the overhead compartment or under the seat in front of you.
18. What should crew do AFTER the passenger is seated? 听力材料：When assisting a passenger with reduced mobility to their seat, walk slowly beside them rather than in front. Offer your arm for support only if they request it — do not assume. Once they are seated, ask if they need help storing their carry-on luggage, and check whether they have any additional needs before leaving.
PART IV: SENTENCE READING ALOUD (5 × 4 = 20 points)
Instructions: Read each sentence aloud clearly and naturally. You have 5 seconds to prepare before recording begins. Recording time: 15 seconds per sentence. Try to speak at a natural pace.
19. Task 2: Read aloud - "Could you please stow your smaller items under the seat in front of you?"
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20. Task 3: Read aloud - "Please keep the aisle clear and follow all cabin crew instructions at all times."
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21. Task 5: Read aloud - "Please take your time. I am here to help you."
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22. Task 9: Read aloud - "All electronic devices must be powered off. Please remain seated until we land."
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23. Task 9: Read aloud - "It was a pleasure serving you today. We look forward to welcoming you again."
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PART V: SITUATIONAL RESPONSE (2 × 15 = 30 points)
Instructions: You will hear a passenger speaking to you. Respond as a cabin crew member. Speak clearly and professionally. Preparation time: 5 seconds. Recording time: 45 seconds per task.
24. Task 1 — Task 5: Special Passengers 听力材料：A passenger says: "Excuse me, I'm traveling with my elderly mother. She walks very slowly and needs help getting to her seat." Your task: Offer assistance appropriately and make the passenger feel comfortable.
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25. Task 2 — Task 9: Landing Preparation 听力材料：A passenger asks: "Excuse me, should I put my seat back up? And do I need to turn off my phone?" Your task: Explain the landing preparations clearly and politely.
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