Dear colleague! The purpose of this survey is to identify real time costs, barriers, and needs when working with digital tools (platforms, chatbots, databases) for organizing events. Anonymity is guaranteed.
1. Your job role:您的岗位: Academic group tutor / advisor班级辅导员 / 学业导师 Staff member of the office for extracurricular / student affairs学生课外活动 / 事务办公室工作人员 Head of a student club / association (paid staff)学生社团 / 协会负责人（专职人员） other其他：
2. Years of experience in student affairs:学生事务工作年限: Less than 1 year1 年以内 1–3 years 1–3 年 3–5 years 3–5 年 More than 5 years 5 年以上
3. How many hours in a typical week do you spend on digital support of extracurricular activities? (participant registration, mailings, approvals, report generation, filling in spreadsheets)您每周平均花费多少小时处理课外活动数字化相关工作?（报名统计、信息推送、审批流程、报表生成、表格填写等） Less than 2 hours不足 2 小时 2–5 hours2–5 小时 6–10 hours6–10 小时 More than 10 hours超过10小时
4. How often do you have to enter the same data (name, student group, event title) into two or more different systems? (e.g., Google Form + LMS + dean’s office database + Excel report)您是否需要在两个及以上系统重复录入相同信息（姓名、班级、活动名称等）?（如:表单 + 教学平台 + 院系数据库 + Excel 报表） Constantly, for every event每次活动都需要 Often经常 Sometimes有时 Rarely很少 Never从不
5. To what extent do current digital platforms increase your work efficiency? (speed of approvals, automation of record keeping, ease of finding information)您认为当前数字化平台对工作效率的提升程度如何?（审批速度、记录自动化、信息查找便捷性） Significantly increase显著提升 Somewhat increase有所提升 No effect无影响 Somewhat decrease有所降低 Strongly decrease (it has become worse)严重降低（更难用）
6. Rate the following statements on a scale of 1 to 5, where:请对以下表述打分1 – strongly disagree, 2 – disagree, 3 – neutral, 4 – agree, 5 – strongly agree.（1 = 完全不同意，5 = 完全同意）
The platform interface is intuitive; I don’t need instructions平台界面直观，无需指导即可使用
Working with the platforms requires high digital literacy (complex settings, queries)使用平台需要较高数字化能力（设置、查询复杂）
Key actions (create an event, register participants, download a report) are easy to do on a mobile phone手机可轻松完成核心操作（创建活动、报名、下载报表）
Platforms often run slowly or produce errors平台经常卡顿或出现故障
Technical support solves my problems quickly (within a day)技术支持能在 1 天内解决问题
7.Which of the following analytical functions are available to you in the current systems? (multiple choices)您当前使用的系统具备以下哪些分析功能?（可多选） Report on the number of event participants活动参与人数报表 Attendance report (who came / who did not)签到出勤报表（到场 / 未到场） Summary of events over a period (calendar, reach)周期活动汇总（日历、覆盖范围） Charts or diagrams of student engagement学生参与度图表 Automatic identification of passive students自动识别低参与学生 Forecast of attendance based on history基于历史数据预测参与人数 None of the above / I don’t 以上均无 / 不清楚
8. Are you satisfied with the depth of data analysis provided?您对现有数据分析深度是否满意? Fully satisfied – everything I need is there非常满意，功能齐全 Partially satisfied – some reports are missing (which ones?) ________基本满意，缺少部分报表（请注明:________） Not satisfied – data must be processed manually in Excel不满意，需在 Excel 中手动处理 Not satisfied – there is almost no useful analytics很不满意，几乎无有效分析
9. What most often hinder your work with digital tools? (no more than 3 options)最影响您使用数字化工具的问题是?（最多选 3 项） Need to remember logins and passwords for 3+ different systems需记忆 3 个以上系统的账号密码 No unified student database – I have to manually cross check lists无统一学生数据库，需人工核对名单 Long approval process for requests (waiting >1 day)审批流程漫长（等待超过 1 天） The platform does not support batch operations (e.g., import from Excel)不支持批量操作（如 Excel 导入） No clear instructions / training provided无清晰使用说明 / 培训 Frequent technical failures频繁技术故障 No mobile version无移动端版本 Other: 其他:
10. How do you assess the information security risks when using the current platforms?您如何评价当前平台的信息安全风险? Very high (I fear a leak of personal data)极高（担心个人信息泄露） High较高 Moderate一般 Low较低 I have not thought about it未考虑过
11. Which improvements would be most useful to you? (multiple choices)您认为最有用的优化方向是?（可多选） Combine all functions into a single platform整合为一站式平台 Automatic export of reports to Excel / Google Sheets with one click一键导出报表至 Excel / 表格 Dashboards with graphs – no manual work自动图表看板，无需手动制作 Training for staff (workshops)工作人员专项培训 Simplify the interface – remove unnecessary fields简化界面，删减冗余字段 24/7 technical support via chat7×24 小时在线技术支持 Other: 其他:
12. Any additional comments (something we did not ask but is important to you):其他补充意见