一、引言 / Introduction 亲爱的同学：您好！为了解大家对学校餐厅的满意度，我们开展本次匿名调查。问卷填写仅需 3-5 分钟，所有数据仅用于课程作业分析，不会泄露您的个人信息，请放心填写。感谢您的支持与配合！
Dear students,Hello! To understand your satisfaction with the school canteen, we are conducting this anonymous survey. It will take only 3-5 minutes to complete. All data will be used for course assignment analysis only and will not disclose your personal information. Thank you for your support and cooperation!
（一）基础信息题（单选） 1. 你的性别Your gender A.男 Male B.女 Female
2. 您平均每周在学校餐厅就餐次数 How many times do you dine in the school canteen per week on average? A.3次及以下 ≤3 times B.4‑7次 4‑7 times C.8‑14次 8‑14 times D.14次以上 More than 14 times
3. 您对餐厅菜品口味的整体满意度 How satisfied are you with the taste of canteen dishes? A.非常满意 Very satisfied B.比较满意 Relatively satisfied C.一般 Neutral D.不太满意 Dissatisfied E.非常不满意 Very dissatisfied
4. 您认为餐厅菜品价格是否合理 Do you think the price of canteen dishes is reasonable? A.非常合理 Very reasonable B.比较合理 Relatively reasonable
5. 您对餐厅就餐环境卫生的满意度 How satisfied are you with canteen hygiene? A.非常合理 Very reasonable B.比较合理 Relatively reasonable C.一般 Neutral D.不太合理 Unreasonable E.非常不合理 Very unreasonable
6. 您对餐厅打餐排队效率的满意度 How satisfied are you with the queuing efficiency A.非常满意 Very satisfied B.比较满意 Relatively satisfied C.一般 Neutral D.不太满意 Dissatisfied E.非常不满意 Very dissatisfied
7. 您对餐厅工作人员服务态度的满意度 How satisfied are you with staff service attitude？ A.非常满意 Very satisfied B.比较满意 Relatively satisfied C.一般 Neutral D.不太满意 Dissatisfied E.非常不满意 Very dissatisfied
8. 您对餐厅整体就餐环境的满意度 How satisfied are you with the overall dining environment A.非常满意 Very satisfied B.比较满意 Relatively satisfied C.一般 Neutral D.不太满意 Dissatisfied E.非常不满意 Very dissatisfied
9. 综合来看，您对校园餐厅的总体评价 Overall evaluation of the campus canteen A.非常满意 Very satisfied B.比较满意 Relatively satisfied C.一般 Neutral D.不太满意 Dissatisfied E.非常不满意 Very dissatisfied
10. 您最在意餐厅的哪些方面（可多选）Which aspects of the canteen do you care most about? (Multiple choices allowed) A.菜品口味 Dish taste B.菜品价格 Food price C.卫生清洁 Hygiene D.上菜速度 Serving speed E.服务态度 Service attitude F.菜品种类 Variety of dishes G.就餐环境 Dining environment
11. 您认为餐厅目前存在哪些主要问题（可多选）What are the main problems of the canteen? (Multiple choices allowed) A.菜品口味单一/不好 Taste is dull or bad B.价格偏高 High price C.卫生条件差 Poor hygiene D.排队时间长 Long queuing time E.工作人员服务态度差 Poor staff service F.菜品更新慢 Slow dish update G.其他 Others
12. 请在1‑5分中打分，1分最低，5分最高 Please score from 1 to 5, 1 for the lowest and 5 for the highest 很不满意 不满意 一般 满意 很满意
13. 打餐效率 Meal serving efficiency 很不满意 不满意 一般 满意 很满意
14. 您最喜欢餐厅的哪类菜品？What kind of dishes do you like best in the canteen?
15. 对于校园餐厅，您还有其他改进建议吗？Do you have any other suggestions for the campus canteen?