尊敬的顾客:您好!为优化餐品与服务质量,现开展用餐满意度调查。恳请您如实评价,您的宝贵意见,将助力我们不断改进提升,感谢您的配合!
评分范围为1-10分,1分表示不满意,10分表示满意。
Dear participants, thank you for staying at the Academic Center.
To improve our service quality, please fill out this questionnaire. All information will be strictly confidential and used solely for service improvement.
Dear customers, Hello! To improve food quality and service, we hereby conduct this dining satisfaction survey. Please give your honest evaluation. Your valuable feedback will help us keep improving. Thank you for your cooperation. Please score on a scale of 1 to 10. 1 means dissatisfied and 10 means satisfied.
标题 我来做满意度调查( I am taking part in the satisfaction survey) 我来提建议或意见(I would like to put forward suggestions and comments)
您来自哪里?Where are you from? 国内航司 Chinese Airlines 国内非航司 Non-Airline Businesses(in China) 国外航司 Foreign airlines 国外非航司 Foreign Non-Airlines
您来自哪个航司?Which airline are you with? 您来自哪个航司?Which airline are you with? 您的身份:Your identity? 飞行员(Pilot) 乘务员(Flight Attendant) 签派(Dispatcher) 机务(Aircraft Maintenance) 其他(Other)
您来自哪里? 局方 机场 商飞系统内 外部客户
您来自哪里?Where are you from? 局方 The Authority 其他 Other
您想反馈哪个餐次?Which meal period would you like to comment on 早餐 Breakfast 中餐 Lunch 晚餐 Dinner
请简要描述您的意见建议 Please briefly state your opinions and suggestions
1.1 您来自哪里?Where are you from? 国内航司 Chinese Airlines 国内非航司 Non-Airline Businesses(in China) 国外航司 Foreign airlines 国外非航司 Foreign Non-Airlines
您来自哪个航司?Which airline are you with? 您来自哪个航司?Which airline are you with? 您的身份:Your identity? 飞行员(Pilot) 乘务员(Flight Attendant) 签派(Dispatcher) 机务(Aircraft Maintenance) 其他(Other)
您来自哪里? 局方 机场 商飞系统内 外部客户
您来自哪里?Where are you from? 局方 The Authority 其他 Other
请输入您的用餐日期:Please enter your time to eat .
1 菜品整体种类丰富度 Overall variety of dishes 不满意(dissatisfied)
满意(satisfied)
2 菜品新鲜度与食材品质 Freshness and quality of ingredients 不满意(dissatisfied)
满意(satisfied)
3 热菜保温效果与口感口味 Heat retention and taste of hot dishes 不满意(dissatisfied)
满意(satisfied)
4 甜品、水果、饮品品质 Quality of desserts, fruits and beverages 不满意(dissatisfied)
满意(satisfied)
5 餐食荤素搭配合理程度 Reasonableness of meat and vegetable combination 不满意(dissatisfied)
满意(satisfied)
6 餐厅环境卫生整洁度 Cleanliness and hygiene of dining environment 不满意(dissatisfied)
满意(satisfied)
7 餐桌餐具干净卫生情况 Cleanliness of tables and tableware 不满意(dissatisfied)
满意(satisfied)
8 服务员服务态度与响应速度 Staff attitude and response speed 不满意(dissatisfied)
满意(satisfied)
9 用餐性价比与价格体验 Cost performance and price experience 不满意(dissatisfied)
满意(satisfied)
10 整体用餐综合体验 Overall variety of dishes 不满意(dissatisfied)
满意(satisfied)
您最满意的服务或方面 The service or aspect you are most satisfied with
您的意见对我们非常重要,特别是关于您不满意的方面!后续如您愿意接受回访,请留下联系方式,我们迫切希望改进 。 我们将严格保密您的信息,感谢您的配合!Your opinions are extremely important to us, especially regarding the aspects that you are not satisfied with! If you are willing to accept a follow-up visit, please leave your contact information. We are eager to make improvements. We will strictly keep your information confidential. Thank you for your cooperation!