Was the doorbell audible when sounded? 按动门铃时是否可以听到铃声?
Did the DND signage clear and visible? 请勿打扰灯是否字迹清晰、醒目?
Did the door close automatically? 房门是否可以自动关闭?
Is there any gap under the door when closed? 房门关闭时门下是否透光?
Were all the lights working? 所有照明设施是否工作?
Were all the lights in the room adequate? 室内所有灯光照明是否充足?
Do you know how to operate the lights? 您是否知道如何使用室内照明?
Please try to use the In Room Locker. Were the instructions easy and simple to follow? 请试用房间内的保险箱。保险箱的“使用说明”是否简明易懂?
After you keyed in your PIN numbers, did the locker door open automatically? 您输入密码后,保险箱的门是否自动打开?
If you used the mini-bar, were the drinks chilled? 如果您使用了小冰箱内的酒水,饮品是否冷?
Minimum of 4 tea options (1 herbal, 1 local, 2 international)? 至少提供 4 种茶品(1 种花草茶、1 种本地茶、2 种进口茶)
6 coffee capsules (2 decaffeinated, 4 regular)? 6 颗咖啡胶囊(2 颗低因咖啡、4 颗常规咖啡)?
Was a flat-screen television present, and did the welcome message display the correct guest name? 客房内是否配备平板电视,且欢迎界面是否正确显示客人姓名?
Were all the IP TV picture and sound clear? 电视图像及声音是否清晰?
Were the speed dial buttons set correctly? For example, has ‘Guest Service Center’ been mistakenly set to ‘SPA Reception’? Has the ‘Emergency Call’ button also been tested to ensure it is functioning properly? 电话快速拨号键设置是否正确?例如是否将“服务中心”错误设置成了“SPA前台?同时测试“紧急呼叫”键是否正常?
Was the telephone working and the ringing tone volume adequate? 电话工作正常及电话铃声音量适中
Was the wireless network working stable? 无线网络信号是否稳定?
Is the wireless network speed fast enough? 无线网络速度是否够快?
Could you open or close the curtain smoothly? Were the manual mode and electric mode both working well? 您是否能够顺利打开及关闭窗帘?
Did the curtains provide complete blackout when closed? 窗帘关闭时是否能实现完全遮光?
Did the bed made-up tidy and neat? 床是否铺得看上去干净整洁?
Was the alarm clock working and the ringing tone volume adequate? 闹钟及铃声是否正常?
Was torch light on while pull out? 手电在拿出时是否自动发亮?
Did the bathroom night light turn on once you turn on the bedside night light? 床边夜灯亮起时浴室夜灯是否同时亮起?
Was your room temperature properly maintained? 房间温度是否稳定?
Was there any noise from air conditioner? 房间空调是否有噪音
Is the water drainage of hand basin working normal? 洗手池下水是否正常?
Is the water temperature/water pressure stable when using the shower? 使用淋浴时水温/水压是否稳定?
Is the water drainage of the shower working normal? 淋浴下水是否正常?
Is there any water leakage after showering (water on the floor outside the shower area)? 使用完淋浴时是否漏水(淋浴间外地面有水)?
Test whether the red emergency button by the pool edge is functioning properly. 测试泡池边红色紧急按钮是否正常?
Is the constant temperature system of the soaking pool stable? 泡池恒温系统是否稳定?
Is the water drainage of Onsen working normal? 泡池下水是否正常?
Did you hear noise while in the room? 在房间内您是否听到声音?
Was the bathroom cleaned properly? 卫生间是否打扫干净?
Was the room amenities / supplies set-up properly? 房间客用品是否摆放整齐?
Was all bath room towels set up properly? 卫生间的毛巾是否摆放整齐?
Was all bathroom towels free of stains and hair? 卫生间布草是否无污渍、无头发?
Were the amenities/supplies set-up in bath room properly? 卫生间客用品是否摆放整齐?
Was all bathroom toweling with a fluffy appearance? 卫生间布草是否蓬松柔软?
Were the amenities/supplies set-up in power room properly? 马桶间客用品是否摆放整齐?
Were all carpet objects free of stains and marks? 房间地毯是否干净无污渍?
Were all furniture, fixtures and decorative objects free of stains, marks and dust? 房间所有家具、设施及装饰物是否干净整齐?
Was there any unusual smell in the room? 房间是否有异味?