Evaluating the Impact of the Lloyds Sustainable Small Business Loan
Thank you for participating in this survey. Your feedback is important to us. Please answer the following questions based on your actual situation.
1. Which sector does your business operate in
Hospitality
Retail
Manufacturing
Professional Services
Other
2. Other (please specify)
3. How many employees does your business have
Fewer than 10
10–49
50–249
250 or more
4. What is your gender
Male
Female
Other
Prefer not to say
5. Which age group do you belong to
18–25
26–35
36–45
46–55
56 and above
6. Where is your business located
England
Wales
Scotland
Northern Ireland
Section 2: Awareness & Application
7. Are you aware of the Lloyds Sustainable Small Business Loan Scheme
Yes
No
8. Have you applied for this loan scheme
Yes
No
9. What was the outcome of your application
Approved
Rejected
Pending
Section 3: Motivation & Experience
10. What was your main reason(s) for being interested in this scheme
Lower interest rates
Sustainability / ESG goals
Energy cost savings
Improved business reputation
Other
11. Other (please specify)
12. How easy was the application process
1 – Very difficult
1
2
3
4
5
5 – Very easy
13. How clear were the eligibility criteria
1 – Very unclear
1
2
3
4
5
5 – Very clear
14. How satisfied are you with the support provided by Lloyds
1 – Very dissatisfied
1
2
3
4
5
5 – Very satisfied
15. Has the loan helped reduce your business’s energy costs
Yes
No
Not yet
16. Has the loan improved your business profitability
Yes
No
Not yet
17. What barrier(s) did you face during the application or use of the loan
Complex application process
Unclear eligibility requirements
Long approval time
Insufficient loan amount
High sustainability project requirements
Other
18. Other (please specify)
19. What improvement(s) would you suggest for the scheme
Section 4: Recommendation & Final Comments
20. Would you recommend this scheme to other SMEs
Yes
No
21. Any additional comments or feedback
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