Dear Customer,
Thank you for dining at Du Yi Wei Restaurant. This survey is designed to understand your dining experience and evaluate the effectiveness of our recent improvements. Your feedback will help us continue to improve our products, services, and customer experience.
尊敬的顾客:
感谢您光临独一味餐厅!本问卷旨在了解您对餐厅近期优化与改善措施的感受,以帮助我们不断提升产品、服务及整体用餐体验。您的意见对我们非常重要。
1. Do you agree that Du Yi Wei is a suitable place for both daily dining and social gatherings?
您是否认同独一味是一个适合日常用餐及朋友聚会的餐厅?
Strongly Agree 非常同意 Agree 同意 Neutral 一般 Disagree 不同意 Strongly Disagree 非常不同意
2. Can you feel the concept of “Chinese Community’s Second Canteen” from Du Yi Wei?
您是否能够感受到独一味所传达的“华人社区第二食堂(Chinese Community’s Second Canteen)”理念?
Strongly 非常能感受到 Mostly 比较能感受到 Neutral 一般 Slightly 较少感受到 Not at all 完全感受不到
3. What attracts you most to Du Yi Wei? (Multiple Answers Allowed) 您认为独一味最吸引您的地方是什么?(可多选)
Authentic Northeastern Chinese Cuisine 东北菜口味正宗 Reasonable Price 价格合理 Affordable Lunch Boxes 盒饭方便实惠 Comfortable Gathering Environment 聚餐氛围好 Home-like Feeling 有家的感觉 Friendly Service 服务态度好
4. How satisfied are you with your overall dining experience? 您对整体用餐体验满意吗?
Very Satisfied 非常满意 Satisfied 满意 Neutral 一般 Dissatisfied 不满意 Very Dissatisfied 非常不满意
5. Do you think the menu, posters, and promotional materials are attractive and easy to understand? 您认为目前的菜单设计、宣传海报及店内展示是否更具吸引力且容易理解?
Strongly Agree 非常同意 Agree 同意 Neutral 一般 Disagree 不同意 Strongly Disagree 非常不同意
6. How would you rate the service quality and staff responsiveness? 您如何评价餐厅员工的服务态度及响应速度?
Excellent 非常好 Good 良好 Average 一般 Poor 较差 Very Poor 非常差
7. How did you first learn about Du Yi Wei? (Choose one) 您最初通过什么渠道了解到独一味?
TikTok / Douyin 抖音 Xiaohongshu 小红书 WeChat 微信 Google Maps Friends or Family 朋友推荐 Walk-in / Passing By 路过发现 Instagram
8. Do the restaurant’s videos and social media content help you better understand the brand and its feature? 您认为餐厅的短视频及社交媒体内容是否帮助您更了解品牌及其特色?
Strongly Agree 非常同意 Agree 同意 Neutral 一般 Disagree 不同意 Strongly Disagree 非常不同意
9. Would you be willing to join Du Yi Wei’s membership program or customer WeChat group? 您是否愿意加入独一味会员体系或微信顾客群?
Strongly Agree 非常同意 Agree 同意 Neutral 一般 Disagree 不同意 Strongly Disagree 非常不同意
10. How likely are you to revisit Du Yi Wei in the future? 您未来再次光顾独一味的可能性有多高?
Very Likely 非常可能 Likely 可能 Neutral 一般 Unlikely 不太可能 Very Unlikely 非常不可能
11. How likely are you to recommend Du Yi Wei to your friends or family? 您愿意向朋友或家人推荐独一味吗?
Very Likely 非常愿意 Likely 愿意 Neutral 一般 Unlikely 不愿意 Very Unlikely 非常不愿意