What are the top three strategic priorities for your department in the next 12 months?
How would you describe the biggest operational challenge your team faces daily?
What does success look like for your department in terms of data and reporting?
How do you currently measure the effectiveness of your team's activities?
What information do you wish you had access to that is currently unavailable?
Can you describe the process you currently use to check inventory availability?
How do you currently track customer behaviour and conversion across channels?
What is your experience with the current reporting process, and what improvements would you like to see?
How do you assess the performance of promotions and marketing campaigns?
Can you walk me through how gift registry customers are currently managed and followed up?
On a scale of 1-5, how satisfied are you with current inventory visibility?
Do you currently have access to real-time sales and stock data? (Yes/No)
Is the current monthly reporting cycle sufficient for your decision-making needs? (Yes/No)
Would personalised product recommendations based on browsing history be valuable for your customers? (Yes/No)
Do you currently use customer browsing or purchase history for personalisation? (Yes/No)
What is the single most important metric that indicates business health in your area?
If you could improve one thing about how data is currently managed, what would it be?
What risks do you see in implementing a centralised data analytics platform?
How would you define a successful outcome for this data analytics project?
What constraints - budgetary, technical, or operational - do we need to be aware of?