Thank you for participating in this survey. Your feedback will help us improve our brand and develop new products. All responses are anonymous and confidential.
1. The Hub is a beauty salon located in Glasgow, UK. Have you ever used The Hub's services? Yes No
2. How many times did you visit The Hub within the past six months? 12 times or more 3-6 times 1-2 times Less than 1 time
3. Which services do you usually purchase? (Select all that apply) Hairdressing Eyebrow care Nail care Facial treatments Eyelash care Botox / Fillers Others
4. Please rate your level of agreement with the following statements:
The Hub has a good brand image
The Hub’s services do not meet my expectations
I trust the products recommended by The Hub
I would use The Hub's services again
5. How would you describe The Hub?
6. If The Hub releases the following products for free, which ones would you choose to purchase? Please tick the options. Eyebrow Care Oil Eyebrow Growth Serum Eyebrow Makeup Products Natural Skincare Products Facial Cleanser Face Serum Organic Face Masks Eyelash Care Oil Natural Shampoo Hair Treatment Oil Lip Balm Hand Cream Body Lotion Brow Pencil
7. In the category of salon products, which type of product would you be most interested in purchasing? Eyebrow care oil Growth serum Eyebrow makeup products Skincare products Not interested
8. How important are the following factors to you when choosing beauty products?
Cruelty-free (no animal testing)
Sustainably sourced materials
9. Are you willing to pay a higher price for environmentally friendly products? Yes No
10. Would you purchase beauty products online? Yes No It depends
11. What is your gender? Male Female Other
12. What is your age group? Under 18 18-24 25-34 35-44 45 and above
13. What is your annual income level? Below £20,000 £20,000 - £39,999 £40,000 - £59,999 £60,000 and above
14. Please enter your occupation on the line.
15. Please leave your email address and your name on the line.