尊敬的用户：我们高度重视您的信任，并致力于让我们的服务变得更加便捷、更有价值。为了更好地了解您的需求，我们准备了一份简短的问卷调查，它只需占用您几分钟的时间，但将帮助我们优化内容、服务以及与您的互动。本次问卷完全匿名，您的回答仅用于分析和改进我们的工作。感谢您帮助我们变得更好！CDEK团队
Dear Subscribers,
We highly value your trust and are committed to making our service even more convenient and beneficial for you. To better understand your needs, we have prepared a brief survey, which will take just a few minutes of your time but will help us enhance our content, services, and interaction with you.
This survey is completely anonymous—your responses will be used solely for analysis and improving our work.
Thank you for helping us become better!
Best regards, The CDEK Team
1. 您的性别是？ （男/女） What is your gender?(Male/Female)
男 Male 女 Female
2. 您的年龄？ （请填写数字）What is your age? (Please enter a number) 18岁以下 18~25 26~30 31~40 41~50 51~60 60以上
3. 您的居住地区？ （下拉列表选择中国省份） What is your region of residence? (Dropdown list with provinces of China)
4. 您从事的行业或职业？ What industry or profession do you work in? 物流与运输 Logistics and transportation 贸易 Trade (online or offline) 制造业 Manufacturing 服务业 Services IT与技术 IT and technology 其他——请说明 Other—please specify
5. 在选择物流公司时，最重要的因素是什么？ What is the most important factor for you when choosing a logistics company? 派送速度 Delivery speed 服务费用 Service cost 可靠性 Reliability 预订便捷性 Ease of booking 服务质量 Quality of service 其他——请说明 Other—please specify
6. 您目前是否是CDEK的客户？ Are you a CDEK client? 是 YES 否 NO
7. 如果您在第6题中选择“否”，请选择原因。If you answered "No" in the previous question, please provide the reasons. 我完全不使用物流服务 I don't use delivery at all 我习惯使用其他物流提供商 I'm used to using another logistics provider 价格过高 Prices are too high 派送速度太慢 Delivery is too slow 订单处理缓慢/ 不便 Order processing is slow/inconvenient 其他——请说明 Other—please specify
8. 您使用CDEK服务的频率？ How often do you use CDEK services? 每周数次 Several times a week 每月一次 Once a month 更少 Less frequently 首次使用 First time
9. 您使用CDEK服务的目的？Do you use CDEK services for work/business or personal purposes？ 工作或商务 Work/business 个人使用 Personal use
10. 您通常通过CDEK寄送哪些类型的货物？ 文件 Documents 小包裹 Small parcels 大件货物 Large cargo 其他——请说明 Other—please specify
11. 您对我们微信公众号的哪类内容最感兴趣？ 物流及跨境电商新闻 News about logistics and cross-border e-commerce CDEK相关信息 Information about CDEK 客户评价 Customer reviews 其他——请说明 Other—please specify
12. 您希望在我们的公众号中看到哪些与物流相关的主题？What logistics-related topics would you like to see in our account?
13. 请为我们公众号的内容评分（1-5分，1分最低，5分最高）Please rate our account’s content from 1 to 5 (1 being the lowest, 5 being the highest)
14. 您希望看到CDEK在哪些方面进行改进？ What improvements in CDEK’s operations would you like to see?
15. 除了微信，您在工作或个人生活中还使用哪些社交媒体平台或应用？ 小红书 Little Red Book 微博 Weibo 抖音 Douyin 快手 Kuaishou 其他——请说明 Other—please specify