二、初入校园报到体验 Registration Experience 5. 您认为新生报到流程是否清晰？
Is the university registration process clear to you? 非常清晰 Very clear 基本清晰 Basically clear 不太清晰 Not very clear 非常混乱 Very confusing
6. 您初到学校是否遇到以下报到困难？
Which registration difficulties have you encountered? 报到流程复杂难Complicated procedures 缺少英文指引 No English guidance 材料准备不明确 Unclear document requirements 现场咨询困难 Hard to get help 无困难 No difficulty
三、校园生活适应 Living Adaptation 7. 您是否熟悉学校生活区、食堂、宿舍位置分布？
Are you familiar with campus living areas, canteens and dormitories? 完全熟悉 Fully familiar 基本熟悉 Basically familiar 不太熟悉 Unfamiliar 完全不熟悉 Not familiar at all
8. 您在校生活最大的困难是？
What is your biggest difficulty in campus life? 校园位置不熟悉、容易迷路 Getting lost on campus 生活设施不会使用（热水、门禁、洗衣机等） 食堂饮食不习惯 Unaccustomed to food 生活语言沟通困难 Language barriers 交通、出行不便 Inconvenient transportation 其他 Other
四、语言沟通障碍 Language Barrier 9. 您在校日常沟通的语言困难程度？
How serious is your language barrier in daily life? 无困难 No difficulty 轻微困难 Slight difficulty 中度困难 Moderate difficulty 严重困难 Severe difficulty
10. 您最常在哪些场景遇到语言问题？ 老师课堂讲解 Academic study 宿管、后勤沟通 Campus service 超市、食堂购物 Daily shopping 同学交流 Communication with peers
五、学业适应情况 Academic Adaptation 11. 您目前的学业适应状态? 完全适应 Fully adapted 基本适应 Basically adapted 较难适应 Hard to adapt 非常不适应 Very difficult
12. 您的主要学业困难来自? 课程节奏快 Fast course pace 课程难度大 Difficult content 听不懂中文授课 Chinese instruction barrier 作业要求不清晰 Unclear homework requirements 缺少学习指导 Lack of academic guidance
六、校园服务需求调查 Service Demand 13. 您是否需要留学生一站式线上服务平台？
Do you need an online one-stop service platform for international students? 非常需要 Strongly need 需要 Need 无所谓 Neutral 不需要 Don’t need
14. 您最希望平台提供哪些功能？ 中英校园导航 Campus navigation 报到流程指南 Registration guide 校园生活使用教程 Life guidance 学业答疑、课程攻略 Academic support 中文学习辅助 Chinese learning 校内问题线上咨询 Online help desk
七、主观建议 Suggestions 15. 您刚来到学校时，遇到的最大三个问题是什么？
What are the top three difficulties you faced when you first arrived at NNU?
16. 你最希望学校或学生志愿者提供哪些帮扶？
What kind of help do you hope to receive?