富力公主湾2026年10月A3栋业主满意度调研表R&F Princess Cove Owner Satisfaction Survey Form for Oct 2026 (Block A3)

1. Name（ 姓名） ：
2. Contact Number（ 联络号码） :
3. Please fill in your unit number (Example : A1-1-20-01)

请填写您的单位 (例如：A1-1-20-01)
4. Owner or tenant(业主/租户)
5. How long is your stay in R&F Princess Cove?
您在富力公主湾入住时间是多长？
6. Do you/your family members know your building supervisor in charge? Please select one.

请问您或家人知道/认识您的楼栋管家吗？请选择。
7. Do you have your building supervisor’s contact information saved on your phone? Please select one. 
您手机里有保存小区管家的联系方式吗？请选择。
8. Does your building supervisor taken the initiative to add your WeChat/WhatsApp or visit you/your family?
您的管家是否曾主动通过微信/WhatsApp联系您，或上门拜访您/您的家人？
9. How do you rate your building supervisor in handling your complaint/ issues? Please rate each item on a 5-point Likert scale.

请对您的管家的诉求处理，用1-5分评价。
10. Are you satisfied with the service of your building supervisor? Please rate each item on a 5-point Likert scale.

您对您的楼栋管家满意吗？请用1-5分评价。
11. Please rate the safety management of the residential community. Please rate each item on a 5-point Likert scale.
(Patrol of security personnel,  access control, pet management, noise management, orderly parking management, fire safety, theft, etc.) . 


请对小区的安全管理，用1-5分给予评价。
（安保人员的巡逻、门禁出入管理、宠物管理，噪声管理，停车有序管理、消防安全，盗窃事件等)
12. Please rate the cleanliness and environmental in the residential community. Please rate each item on a 5-point Likert scale.
(Etiquette and courtesy of cleaning staff, cleanliness and sanitation of unit corridor, cleanliness and sanitation of outdoor public areas, cleanliness of elevators and timeliness of household garbage collection) .


请对小区的环境清洁服务，用1-5分给予评价。
(清洁人员礼节礼貌、单元楼道内保洁卫生状况、室外公共区域保洁卫生状况、电梯清洁情况、生活垃圾清运的及时性)
13. Please rate the landscape management in your community. Please rate each item on a 5-point Likert scale.
(Including overall impression of greening, withered plants, timely replanting and replacement, growth status of greening plants, prevention and control of greening diseases and insect pests, etc). 


请对小区的绿化养护, 用1-5分给予评价。
(绿化整体观感、植物的枯萎及时补种更换、绿化植物生长状态、绿化病虫害防治等)
14. Please evaluate the property engineering maintenance services . Please rate each item on a 5-point Likert scale.
(common area facilities and equipment, such as elevators, lighting, lobbies, access control, etc.), and the quality of the house warranty is not within the scope of this evaluation.


请对物业工程维修服务，用1-5分给予评。
（公共区域设施设备，例如：电梯、照明、大堂、门禁等），房屋保修质量不在此评价范围内。
15. Please rate your overall property management services satisfaction. Please rate each item on a 5-point Likert scale.

请对物业整体服务满意度，用1-5分给予评价。

16. What is/are the specific reason for your dissatisfaction?

请问您不满意的具体原因是什么呢？
17. Please provide your valuable opinions on the management and services in the residential community.

请对小区的管理和服务提出您的宝贵意见。
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