Residential Energy Storage Overseas Marketing Value Chain Department Market Response Questionnaire

This questionnaire is to be completed by all departments within the Residential Energy Storage Overseas Marketing division. All data will be used solely for statistical analysis and departmental improvement. The company commits to strictly maintaining the confidentiality of all evaluation information. Please provide objective and honest evaluations based on your actual work experience interacting with each back-end department (R&D, Production, Supply Chain, and Quality). Ratings are based on a 5-point scale. Thank you for your cooperation and valuable feedback!
1. Professionalism: Do the employees of this department possess sufficient professional knowledge and business capabilities to effectively resolve the business issues you raise?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
R＆D – Project Manager
R＆D – Certification＆Compliance
R＆D – EMS
R＆D – PCS
Quality
Supply Chain
Manufacturing
2. Response Efficiency & Service Attitude: When you raise a cooperation request, does the department respond and provide feedback in a timely manner? Is the attitude good and proactive in cooperation?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to Evaluate
R＆D – Project Manager
R＆D – Certification＆Compliance
R＆D – EMS
R＆D – PCS
Quality
Supply Chain
Manufacturing
3. Communication Smoothness & Problem-Solving Ability: How effective is this department at handling issues and following up to ensure closure? Are they able to drive problems to a real resolution? Is information communicated clearly and accurately?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
R＆D – Project Manager
R＆D – Certification＆Compliance
R＆D – EMS
R＆D – PCS
Quality
Supply Chain
Manufacturing
4. R&D (Research & Development): Product Demand — Timeliness of response to market demand
— Is the department's response to reviewed market demands timely and professional?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
R＆D Department
5. R&D: Have newly launched products undergone continuous cost reduction and iteration? Is there a positive trend in improvement results?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
R＆D Department
6. Manufacturing: Has manufacturing efficiency continuously improved, and does the improvement meet expectations?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
Manufacturing Department
7. Supply Chain: Can the current supply chain department's material kitting meet production efficiency requirements? Is the kitting efficiency improving?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
Supply Chain Department
8. Supply Chain: Can the current procurement costs and OEM machine costs meet market competitiveness requirements? Is there continuous improvement?
  • Very dissatisfied
  • Dissatisfied
  • Neutral
  • Satisfied
  • Very satisfied
  • Not familiar, unable to evaluate
Supply Chain Department
9. Do you have any suggestions for the work of the R&D (Research & Development) department?
10. Do you have any suggestions for the work of the Manufacturing department?
11. Do you have any suggestions for the work of the Supply Chain department?
12. Do you have any suggestions for the work of the Quality department?
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