桐梓林社区中外居民社区生活调研问卷（Tongzilin Community Chinese‑International Residents Survey）
亲爱的居民朋友：
您好！本次为桐梓林社区中外居民生活现状调研，旨在了解大家在社区的居住体验、服务需求与跨文化交往情况。本次问卷采用匿名形式，收集到的全部数据仅用于本项目学术研究以及社区服务优化改进，不会对外泄露个人信息。感谢您抽出宝贵时间参与支持本项目！
Dear residents,
This is a survey on the living conditions of Chinese and international residents in Tongzilin Community. It aims to understand residents’ living experience, service demands and cross‑cultural communication in the community. All responses are anonymous. The collected data will only be used for project‑based research and community service improvement, and your personal information will not be disclosed. Thank you for your time and support for this project!
Q1 您在桐梓林社区住了多久?（How long have you lived in Tongzilin Community?）【单选题】 不到1年（Less than 1 year） 1‑3年（1-3years） 3‑5年（3-5years） 5‑10年（5-10years） 10年以上（More than 10 years）
Q2 您来自哪里?（Where are you from?）【填空题】
Q3 您家里主要有哪些人一起住?(Who do you live with?)【多选题】 独自居住(Who do you live with?) 配偶(Spouse) 孩子(Children) 父母(Parents) 朋友/室友(Friends / Roommates) 其他(Other)
Q4 您平时使用过社区的哪些服务或设施?比如邻里中心、窗口服务、活动空间等。(Which community services or facilities have you used, such as the neighborhood center, service windows, or activity spaces?)【多选题】 邻里中心(Neighborhood center) 社区窗口办事服务(Community counter service) 公共活动空间(Public activity spaces) 社区公告/咨询服务(Community information ＆ consultation) 未曾使用过以上任何服务设施(I have not used any of the above) 其他(Other)
Q5 您去社区办事或咨询时，语言沟通方便吗?（如果没去过的话，请选择“从未去过社区办事”）(Is it easy to communicate when you go to the community office for help or information? If you have never been, please choose I have never been to the community office)【单选题】 沟通很方便(Communication is very easy) 基本可以沟通，偶尔有障碍(Mostly okay, occasional communication barriers) 沟通比较困难(Communication is quite difficult) 从未去过社区办事(I have never been to the community office)
Q6 您从未去过社区办事的主要原因是什么?(What is the reason you have never been to the community office?)【多选题】 不了解社区提供什么服务(Don’t know community services) 担心语言沟通障碍(Worry about language barriers) 没有办事需求(No service needs) 其他(Other)
Q7 您觉得社区哪些地方需要更多双语标识或双语帮助?(Where do you think the community needs more bilingual signs or bilingual help?)【多选题】 社区办事大厅(Community service hall) 邻里中心活动场地(Neighborhood center activity areas) 小区楼道、出入口(Apartment building entrances ＆ corridors) 广场、公共街区(Squares ＆ public streets) 社区通知公告栏(Community notice boards) 不需要增加双语内容(No need for more bilingual support) 其他（Other）
Q8 您知道社区有双语服务、翻译帮助或外籍志愿者吗?您用过吗?(Do you know about the community's bilingual services, translation help, or international volunteers? Have you used them?)【单选题】 知道，并且使用过 知道，但没有使用过 不知道，从未听说
Q9 您参加过社区组织的中外文化交流活动吗?比如国际美食荟、英语角、传统节庆活动等。(Have you joined community cultural exchange activities, such as international food events, English corners, or traditional festival activities?)【单选题】 参加过（Yes） 没有参加过（No）
Q10 您参加或未参加社区中外文化交流活动的原因是什么?如果参加过，是什么让您愿意参加?如果没参加，主要原因是什么?您一般和谁一起去?是看到通知自己想去，还是邻居/朋友邀请?(If you have joined, what made you want to participate? If not, what are the main reasons? Who do you usually go with? Do you go because you see the notice and want to attend, or are you invited by neighbors or friends?)【填空题】
Q11 您觉得这些活动对中外居民互相了解有帮助吗? (Do you think these activities help Chinese and international residents understand each other better?)【单选题】 帮助很大(Very helpful) 有一点帮助(A little helpful) 几乎没有帮助(Hardly helpful) 没有参加过，无法评价(Cannot comment, never attended)
Q12 您平时最喜欢使用社区的哪些公共空间?比如邻里中心、广场、街区等。(Which public spaces in the community do you use most, such as the neighborhood center, squares, or streets?)【多选题】 邻里中心(Neighborhood center) 社区广场 街区步道 小区花园 很少使用公共空间 其他
Q13 您在这些地方容易认识其他居民吗?和不同国家或文化背景的邻居交流多吗?(Is it easy to meet other residents in these places? Do you often talk with neighbors from different countries or cultural backgrounds?)【单选题】 很容易认识，跨文化交流很多(Easy to meet people, frequent cross‑cultural communication) 可以认识一些人，跨文化交流不多 不太容易认识新邻居
Q14 您平时和邻居交流一般发生在什么场景?比如带孩子、运动、购物、参加活动等。(In what situations do you usually talk with your neighbors, for example, when taking care of children, doing sports, shopping, or joining activities?)【多选题】 带孩子玩耍(Looking after children) 运动散步(Sports / walking) 参加社区活动(Community events) 日常购物出行(Daily shopping ＆ commuting) 几乎不和邻居交流(Hardly talk with neighbors) 其他(Other)
Q15 在社区生活中，您遇到过哪些因为语言、文化习惯或生活习惯不同带来的不方便或误会?(Have you experienced any inconvenience or misunderstanding in community life because of differences in language, culture, or daily habits?)【填空题】
Q16 您遇到问题或困难时，一般会向谁反映?您知道社区有哪些反映渠道吗? (When you have a problem or difficulty, who do you usually tell? Do you know what channels the community has for feedback?)【多选题】 直接找社区工作人员 找物业 找朋友邻居求助 线上社群反馈 不知道反馈渠道 其他
Q17 您愿意参加社区议事、志愿服务或邻里活动吗?请说明愿意或不愿意的主要原因。您平时会留意社区活动通知吗?看到通知后一般会怎么做?(Are you willing to join community discussions, volunteer activities, or neighborhood events? What are the main reasons? Do you usually pay attention to notices of community activities? What do you generally do after seeing them?)【填空题】
Q18 您觉得社区目前最需要优先改善的一件事是什么？（What is the one thing the community most needs to improve first?)【填空题】
Q19 为了让中外居民更好地交流，您有什么建议?（What suggestions do you have for helping Chinese and international residents communicate better?)【填空题】
Q20 您希望社区以后多组织什么类型的活动或服务? (What kind of activities or services would you like the community to organize more in the future?)【多选题】 文化交流活动(Cultural exchange events) 语言学习类活动(Language‑learning activities) 便民生活服务(Convenience services) 运动休闲活动(Sports ＆ leisure activities) 节日庆祝活动(Festival celebrations) 其他，请写明
Q21 您是否为外籍居民?(Are you an international / foreign resident?)【单选题】 是（Yes） 否（No）
Q22 您刚到社区生活时，最需要哪些信息或帮助？(What information or help did you most need when you first moved into this community?)【填空题】
Q23 您觉得在社区生活，语言或文化方面最大的困难是什么?(What is the biggest language or cultural difficulty for you in community life?)【填空题】
Q24 您知道“洋助理”或国际志愿者联盟吗?（就是社区里有一些外籍居民帮忙做翻译、主持活动、拍生活指南视频的人）您和他们有过接触吗?(Do you know about the “foreign assistants” or the International Volunteer Alliance? These are foreign residents in the community who help with translation, host events, and film life guide videos. Have you had contact with them?)【单选题】 知道并有接触(Yes and I have contacted them) 知道但没有接触 不知道
Q25 您愿意以什么方式参与社区活动或志愿服务?(In what ways would you be willing to participate in community activities or volunteer work?) 参与文化活动表演展示(Perform / share culture in events) 翻译协助(Provide translation support) 活动策划建议(Give suggestions for event planning) 拍摄生活科普短视频(Shoot short community guide videos) 暂时不想参与(Not willing to participate for now) 其他(Other)