CPSC产品召回公告认知度调查问卷

尊敬的受访者：您好！问卷需要阅读两段美国CPSC官网原版英文召回公告片段，读懂大致意思即可，无需逐字翻译。问卷作答无标准答案，请依据你的真实主观感受填写。
1. 你的专业与年级
2. 你的英语水平
下面是Anker充电宝召回英文公告：重点关注风险描述、企业给出的召回处理方案即可，看懂大意即可，不用逐词翻译
    The lithium‑ion battery in the power banks can overheat, posing fire and burn hazards to consumers.
    Consumers should immediately stop using the recalled power banks and visit Anker’s Recall Page to verify the product serial number and register for the recall. 
    To receive the remedy, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date, and the word “recalled” written on the power bank in permanent marker. 
    The firm has received 33 reports of fire and explosion incidents. 
    Note: Do not throw this recalled lithium‑ion battery in the trash. Recalled lithium‑ion batteries must be disposed of differently than other batteries.
3. 这份公告对产品缺陷的描述，给我的感受是客观、技术化的
4. 这份公告中的召回流程（序列号核验、提交标记照片等）方便易懂、易于执行
5. 读完这份公告，我认为Anker对消费者是抱有诚意的
6. 如果我是该产品的消费者，读完公告我会立刻配合完成本次召回
下面是Fisher-Price婴儿摇椅产品召回英文公告：文本涉及婴儿安全事故，重点关注事故描述、企业给出的处理方案即可，看懂大意即可，不用逐词翻译
    Between 2012 and 2022, there have been reports of five deaths involving infants 1 to 3 months of age when the product was used for sleep.
    In most of those incidents, the infants were unrestrained and bedding materials were added to the product.
    Consumers should immediately remove both the headrest and the body support insert from the seat pad.
    Fisher‑Price will provide a $25 refund to consumers who remove and destroy the headrest and body support insert.
    Parents and caregivers should never use any inclined seated products for infant sleep.
    The CPSC continues to urge consumers to place infants on their backs for sleep.
    In 2022, Congress enacted the Safe Sleep for Babies Act.
7. 这份公告对事故场景的描述具体生动，能让人感受到风险带来的道德紧迫感
8. 公告提及婴儿死亡细节、引用联邦法案，让我觉得该企业愿意承担公共层面的责任
9. 读完这份公告，我认为Fisher‑Price对消费者是抱有诚意的
10. 如果我是该产品的消费者，读完公告我会立刻配合完成本次召回
综合对比题目
11. 两份公告都没有出现“道歉、抱歉、遗憾”这类明确致歉表述，你的看法是
12. 以下哪些要素最能够提升你对召回公告的信任感？
13. 你认为两份公告在事故责任归因上最主要的区别是什么？
14. 请各用1个关键词概括你对两份公告的整体印象（严谨/晦涩/复杂/客观/冷淡/生硬/专业/技术）
Anker：__________
Fisher‑Price：__________
15. 综合对比来看，你认为中国出海企业撰写海外召回公告，最应当优先改进哪一方面？
感谢您抽出宝贵时间完成本次问卷！祝您生活愉快。
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