北京市家乐福超市客户满意度调查问卷
对家乐福的问卷调查 感谢大家参与
1. 您的性别(Your gender)
男(Male)
女(Female)
2. 您的年龄(Your age)
18岁以下(Under the age of 18)
18—25岁(18 to 25 years old)
25—35岁(25-35 years old)
35-50岁(35 to 50 years)
50岁以上(50 years of age or older)
3. 您来超市的频率(How often do you come to the supermarket)
每周1-2次(1 to 2 times per week)
每周3-4次(3 to 4 times a week)
每天都来(Every day to)
偶尔来一次(Once in a while)
4. 您是从哪些途径听说我们的“家乐福”的(How did you hear about our "carrefour")
电视上(On TV)
网络上(On the Internet)
外面粘贴的广告(The advertisement pasted on the outside)
朋友亲戚介绍(Introduction of friends and relatives)
其它(other)
5. 您每次到家乐福的购物消费价格大概是多少(What is the consumer price for each shopping trip to carrefour)
100元以下(100 yuan of the following)
100-200元(100-200 yuan)
200-300元(200-300 yuan)
300-500元(300-500 yuan)
500元以上(More than 500 yuan)
6. 您对家乐福的商品质量是否满意(Are you satisfied with the quality of carrefour's goods)
完全满意(Fully satisfied)
比较满意(satisfied)
认为一般(Regularly)
不满意(Not satisfied)
7. 您对家乐福员工服务是否满意(Are you satisfied with the staff service of carrefour)
完全满意(Fully satisfied)
比较满意(satisfied)
认为一般(Regularly)
不满意(Not satisfied)
8. 您选择去家乐福购物的主要原因是什么(What is the main reason why you choose carrefour)
离家比较近(It's closer to home)
商品比较齐全(The goods are quite complete)
价格便宜(cheap)
经常做促销活动(Do promotions regularly)
知名度高(high-profile)
地理位置好(Good location)
9. 您觉得家乐福超市能够满足您的日常购买需求吗(Do you think carrefour can meet your daily shopping needs)
很好满足(Very good to meet)
可以满足(You can meet)
一般满足(Usually meet)
不能满足(Can't meet)
10. 您觉得家乐福产品种类更新及时吗(Do you think the product categories of carrefour are updated in time)
及时(In a timely manner)
比较及时(More timely)
一般(general)
不及时(Not in time)
11. 您对家乐福的总体印象是什么(What is your general impression of carrefour)
较好(good)
一般(general)
较低(The lower)
较差(poor)
12. 对家乐福超市存在的问题提出建议(Put forward Suggestions on the problems in carrefour)
关闭
客户体验管理
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