2025年客户满意度调查问卷 —LANGO

尊敬的客户,您好!
Dear customer,
        感谢您和贵公司对我公司一直以来的支持和厚爱。为提高我司产品品质和服务质量,更是为您长期提供更优质高效的服务,特邀您填写此调查表,期盼您于百忙之中对我司各项工作质量及产品给予客观的评价。您所提的每项宝贵意见和建议,都将成为我们努力改进的方向,期待您的回复,致谢!
        Thank you and your company for your continued support and love for our company. In order to improve the quality of our products and services, and to provide you with better and more efficient services in the long term, we invite you to fill out this questionnaire. We hope that you will give an objective evaluation of the quality of our work and products in your busy schedule. Every valuable opinion and suggestion you put forward will become the direction of our efforts to improve. We look forward to your reply. Thank you!
1. 贵公司名称
Your company name
2. 您的岗位
Your position
3. 产品:产品整体质量表现
Product: Overall product quality performance
4. 产品:软/硬件兼容性
Product: Software/Hardware Compatibility
5. 产品:硬件研发能力
Product: Hardware R&D Capabilities
6. 产品:软件研发能力
Product: Software Development Capabilities
7. 质量:产品来料质量
Quality: Product Quality
8. 质量:产品上线质量
Quality: Product On-line Quality
9. 质量:与整机外设及整机生产的可制造性
Quality: Manufacturability of the whole machine and its peripherals
10. 质量:问题处理效率
Quality: Problem Solving Efficiency
11. 质量:不良品维修时效
Quality: Repair time of defective products
12. 交付:交付和运输及时性
Delivery: Timeliness of delivery and transportation
13. 交付:包装及安全防护
Delivery: Packaging and safety protection
14. 服务:销售服务水平
Service: Sales Service Level
15. 服务:项目服务水平
Service: Project Service Level
16. 服务:研发服务水平
Service: R&D Service Level
17. 服务:质量服务水平
Service: Quality Service Level
18. 顾客意见:请您针对上述项目或其他给出宝贵建议及改善要求:(有案例为佳)
Customer comments: Please give us your valuable suggestions and improvement requirements for the above items or others: (case studies are preferred)
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